To the loss of orders. 3. Courage to take on principles If fans raise any dissatisfaction, the store will respond immediately and give refunds or compensation. For example, after a fan bought a cup of soy milk, they executive email list found that the cup was leaking. After the photo was posted to the group, the store manager immediately apologized and promised that the fan would come to the store to executive email list give the fan a free cup of soy milk; another example is that a fan group posted a photo. In the picture, a fly landed on a piece of bread. The store manager immediately destroyed all the bread in the product.
Cabinet and broadcasted the whole process. Although the loss was huge, he undoubtedly won the trust of all fans in the community. The sense of dependence cannot be shaken by opponents through executive email list price wars. It is easy to build a community, but it is not easy to build more than 600 communities. Whether each community can become an active and valuable community for the brand in the end depends on the fan experience provided by the brand. When a brand can executive email list interact with each fan online and offline, the community will have long-term survival value! Author: Zhao. WeChat public account User Operation Observation head of user operations.
Of a community o2o platform, 7 years of Internet operation experience, willing to share dry goods, welcome to exchange and learnThe above is a thought process of how a service-oriented business operation executive email list should be done. Finally, I want to say: what I said may be wrong. After all, to solve the problem, we must go back to the specific product and specific scenario to think executive email list about it, and then we can get an effective answer. However, I hope this logic of thinking about how To B operations should be done will help you.